FAQ & Contact

Do you have questions about products, orders, or your dealer account? You can find initial answers here. For further questions, please use the contact form below.

How do I get dealer access?

Request your access via Login or register. We will personally verify your company details. Dealer prices and ordering options will be available after approval .

Ordering company and delivery address – what is the difference?

The ordering company is the company you are purchasing for. The delivery address specifies where the goods should be sent. Please check both details before every order. The options available are those set up for your access.

What does VE mean?

VE stands for packaging unit (Verpackungseinheit). The information on the item shows how many pieces one VE contains. Example: With a VE of 6 pieces, 12 pieces equal exactly 2 VE. Please note the respective quantity specified for the item.

How do I order using the quick order?

Via the quick order, you can find items by name or item number. The first four digits of an item number can also be used for searching. Check the color, item number, and quantity before adding to the shopping cart.

How can I order SUPERGLAS?

SUPERGLAS requires a corresponding assortment approval for your ordering company. Please contact your koziol representative for activation or use the contact form.

How can other employees get access?

If other employees need to order for your company, please contact your koziol representative. Specify which ordering company the access is required for. Do not share personal login codes with other people.

Write to us

We will get back to you as soon as possible.

Do you have questions about products, orders, or your dealer account? Write to us – we will get back to you as soon as possible.

Questions or comments? Write to us – we are happy to help.